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Clients' Showcase
- Coca Cola Bottling Indonesia
- PT Multi Bintang Indonesia
- Heineken International
- PT Dexa Medica
- PT Gudang Garam Tbk
- PT Telkom Indonesia
- PT HM Sampoerna Tbk
- PT Toyota Astra Financial Services
- Aeronautical Radio of Thailand
- Unidux
- PT Kalbe Farma Tbk
- PT Arutmin Indonesia
- PT Kaltim Prima Coal
Clients'Showcase
Details:
Benefits:
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PT Telkom Indonesia ( IS CENTER ) |
Platform:
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Products:
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Details:
- Design and implement scorecard to monitor performance from each division and the related sub-divisions of Telkom IS Center.
- Extensive analysis and online reporting capabilities provided by Hyperion Essbase and Analyzer which are used extensively by the Board of Directors to analyze the performance of ISC divisions and sub-divisions based on the generated scores derived from Hyperion Performance Scorecard.
Benefits:
- Analytical capabilities. Technical and advanced users can analyze services, response time on certain defects on monthly, quarterly or yearly basis as well performance and achievement by various scenario and period.
- Built for management.Management can thoroughly view and analyze KPIs and scorecards for each division and sub-division.
- Online dashboard.Every sub-division in Telkom-ISC has its own dashboard which highlights KPIs and scorecards that need attention.
- One single truth of information between division and sub-division.
